🔄 Return & Refund Policy
At Grizlay, customer satisfaction is our priority.
✅ Return Eligibility
• Return or exchange requests must be made within 7 days of delivery
• Products must be unused, unwashed, and in original packaging with tags
• Proof of purchase (order number) is required
❌ Non-Returnable Items
• Used, worn, or washed products
• Items damaged after delivery
• Products without original tags or packaging
💰 Refund Process
• Once your return is approved, refunds or replacements will be processed within 5–7 working days
• Refunds will be issued via the original payment method or bank transfer
📞 To initiate a return, contact us at:
📧 Email: info.grizlay@gmail.com
📱 WhatsApp: +92 304 0722263
We're here to make your shopping experience smooth and hassle-free!